1. How to perform product reception

Assuming that a product shipment was initiated and then confirmed:

1. Go to Product Movement History  page (available under Product Tracker menu or in Welcome Page).

2. Click shipment details button corresponding to the shipment you want to confirm reception (eye icon).

Note: Product reception can only be performed for shipments with Status "In Transit".

3. Confirm the reception information for each product:

  3.1. Write your name (Receiver) and date of reception (Reception Date).

  3.2. Identify for each product, individually or in bulk, whether it has arrived in good condition or damaged.

  3.3. Click Confirm Reception at the bottom.

Note: products marked as Damaged will be inactivated and will not be available for dispensing:

Note: products previously received as Damaged and later edited to Good condition will not be automatically re-activated. Should you want to make these products available to be used, users with corresponding permission can manually activate them from Products List page.

2. Additional Product damaged conditions

Trials can also be configured with a predefined list of "Damaged conditions" (e.g. temperature excursion, missing, damaged). Individual or bulk selection is available.

Note: products marked with a predefined Damaged Condition will be inactivated and will not be available for dispensing.

Note: products previously received as Damaged and later edited to Good condition will not be automatically re-activated.Should you want to make these products available to be used, users with corresponding permission can manually activate them from Products List page.